On Demand Products: Help Topics & FAQs

Please note that whilst we aim to display the most accurate product availability possible, occasionally products can go out of stock or become discontinued. When you place an order with us for a product we do not have in stock (such as products where the availability on our product detail page states that it is "3-14 days"), we endeavour to source that product for you from our suppliers, and we expect to be able to dispatch your order within that timeframe. However, sometimes this is not possible if the product is no longer available for purchase. We will inform you if the estimated time to source the product is extended or if we are unable to source the product at all.